Client Success

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Activity overview

Latest activity by Client Success
  • Client Success created a post,

    Integration with Stripe

    Use Case / User Story to be added here. 

  • Client Success created an article,

    How to get a hold of your Client Success Team?

    You can get a hold of your VISP Client Success team by calling 541-955-6900, or by sending an email to success@visp.net. Your Client Success team is available from 6AM to 6PM Pacific Standard time,...

  • Client Success created an article,

    How to Get Required Fields for Quickbooks Online Integration

    Go to https://developer.intuit.com/ and login your QuickBooks Online account. Select My Apps in the upper-right corner. If you have an existing app, click on Create new app, click on Select API,...

  • Client Success created an article,

    Setup Package Signup Availability

    In the software, you can be able to choose to display your packages on your VISP Signup Page. Simply go to ISP Settings > Billing > Packages and click on the package you want to update.   In the O...

  • Client Success created an article,

    Set the Package Pricing and Tax Setting

    For your added packages, you can be able to setup the package pricing with corresponding tax setting. These settings can be modified and vary for each package. To start updating the price and tax s...

  • Client Success created an article,

    Add and Delete a Package and its Services

    In UBO, you can actually add a package and set up services, pricing and other details for each package that your subscribers can subscribe to. Setting up packages has never been this easy. In the I...

  • Client Success created an article,

    ISP Settings : Understanding Packages and its Services

    Packages are a powerful feature that can be added to your subscribers. A package contains the selected services that your subscribers will be using or subscribing and the pricing that will be paid ...

  • Client Success created an article,

    Adding a Package Location ID to an Existing Wireless Package

    There are two ways to add a package location ID: through the Support Site and through the software. Location IDs are important to identify the specific location of a package. This would be helpful ...

  • Client Success created an article,

    Manage Hotspot Subscribers in UBO

    Getting Started: Add Wireless Hotspot to a package Open Settings window. Go to Billing → Packages panel and click on Add Package button. Select Wireless Hotspot from the Available Services -- cli...

  • Client Success created an article,

    Ticket Window Sections

    To checkout the sections of the Ticket Window Go to the Icons Menu. Click the Ticket & Schedule icon, which is the 9th icon from the left From the Ticket and Schedule Manager table, choose the tic...