Enable Multiple MAC Support

Enabling multiple MAC support allows more than one MAC to connect to a single package. Perfect for events, campgrounds, marinas - anywhere short-term access can be profitable. To set the number of MACs allowed to  connect to the network from the Ultimate Back Office software, go to ISP Settings > Billing > Packages > [Package Name] > Options > Multiple MACs. To authenticate multiple unique devices within a 24-hour period, click the Allow MACs to authenticate within a 24 hour period checkbox below the field labeled "Multiple MACs" and enter the number of allowed devices.

• The default value is 5 devices.

Monitor Devices Connected to the Network

1. Go to the subscriber's Packages Tab > [Package name] > Wireless > Devices. Hovering over the Devices node produces a tooltip that displays the number devices that are allowed, registered, and authenticated on the network.
2. Data are displayed in columns:
   • Date column shows the last time the unique device(s) logged in. Hovering over the Date column produces a list of the last 10 logins.
   • MAC Address column contains the fields where you would manually enter the MAC Address of the device.
   • IP Address column contains the fields where you would manually enter the IP Address.
3. Hover on a row and a gray arrow will appear to the right of the field. Clicking the arrow reveals the following options:
   • Add - Add a new device (MAC)
   • Delete - Delete an authenticated device
   • Usage for this device - Open the Subscriber Usage Report for the MAC address
   • Usage for all devices - Open the Wireless Usage Report for all authenticated MACs
4. Click on Update to save changes.