Define the flow of your online sign-up process

Whether you would like for new subscribers to enter their information first or have them select a service before that is completely a matter of preference, because you can choose how your online sign-up process flow will go. To set-up the online sign-up process flow that you would like new subscribers to follow, open the ISP Config window, go to the Subscriber Portals → Online Signup panel, and then the Online Signup Flow section. If you would like to have new subscribers enter their information first before choosing a package to subscribe to, select the User Information → Select a Service → Billing Information → Confirmation (User Information first) option. On the other hand, if you would rather have them select a service first before they enter their information, select the Select a Service → User Information → Billing Information → Confirmation option.